For emergencies, please call 906-786-8020 and when prompted press 1 for the emergency. Although we are not staffed 24 hours a day, Escanaba Veterinary Clinic does employ an answering service that will page the doctor on call for medical emergencies.
Blocked and Restricted Calls
The phone used to call our emergencies back is from a blocked or restricted number. If you have a phone which will not except blocked or restricted numbers, the doctors will not be able to return your call.
How it works: You call our number 906-786-8020. You listen to the message and press 1 for an emergency. You will then get another message that allows you to leave a message at the sound of the tone. Our doctor receives your message and returns your call within the hour.
What makes this not work: When our doctor calls you, the client back, the doctor is calling from a Restricted or Blocked phone. Most people knowingly or not have a feature on their phone that does not allow incoming calls from a Blocked or Restricted phone. This makes it impossible for the doctor to return your call.
What to do: We recommend that you call your telephone service provider to see if you have this feature on your phone and have this feature removed before an emergency occurs. Most people who do have it don’t realize they have it until an emergency occurs. It does not matter if it is a cell phone or land line, this feature is applied to both. When you are calling your doctor at 2:00am you will not be able to call your telephone provider at that time to have it removed.
This has been an issue for some. They were unable to get a hold of a doctor when needed because of this feature. They were unaware they even had this feature. Again, please check with your telephone service provider to see if your phone service has this feature and have it removed. Or leave more than one number for the doctor to return your call.